Terms of Service
What you can expect from us, and what we expect in return.
Last updated: September 11, 2026
These terms cover the services DixieLand Consulting LLC ("we", "us") provides, and using our website or services means you accept them. They are written to be read — if something here doesn't match what you were told, tell us and we will sort it out.
What we do
Web design and development, web hosting, IT support, networking, database work, AI integration, and the sales and marketing software we build. Specific work is agreed in writing — a quote, an email, or an invoice describing it — before it starts.
Text messages
By giving us your mobile number, you agree we may text you about the service you enquired about or the work we are doing for you.
- What you'll get: replies to enquiries, appointment and project updates, service notices, and invitations you agreed to.
- How often: message frequency varies, and depends on the work in hand.
- Cost: message and data rates may apply. Those are between you and your mobile carrier.
- Stopping: reply STOP to any message and we will stop. Reply HELP for help, or call (850) 202-7291.
- Carriers: mobile carriers are not liable for delayed or undelivered messages.
We do not sell or share your number, and we do not text you marketing you did not ask for. See our Privacy Policy.
Payment
- Projects are fixed price, agreed before work starts, and invoiced on completion unless we agree otherwise.
- Hosting and monthly plans are billed in advance and renew automatically. Cancel any time; cancelling ends the next renewal and you keep the period you have paid for.
- Yearly plans renew yearly. We email you before each renewal.
- Hours and blocks are billed as agreed. Block hours are prepaid and, unless a plan says otherwise, do not expire.
- Invoices are due on receipt unless stated otherwise. If an account goes unpaid for 30 days we may suspend the service after telling you first.
Your website and your data
Work you have paid for is yours. When a site is complete and paid for, you own it. If you leave, we will hand over your files and data — we do not hold either hostage.
You are responsible for the content you give us, and for having the right to use it. We do not check whether images or text you supply are licensed.
Hosting
We aim for continuous availability and will fix problems as quickly as we can, but we do not promise a specific uptime percentage and no service is immune to outages. We take regular backups; you are still responsible for keeping your own copies of anything irreplaceable.
You may not use our hosting for anything unlawful, for sending unsolicited bulk email, or for content that would put the server or other customers at risk.
The AI Sales Assistant and beta software
Software described as beta or in testing is provided as it is, may change, and may break. While it is free to test it comes with no warranty and no guarantee of availability. Its AI features produce drafts and research for a person to check — they are a starting point for your judgement, not a substitute for it. Verify anything before you act on it or send it to a customer.
What we don't promise
We do not guarantee specific search rankings, traffic, leads or sales. Anyone who does is guessing. We will tell you what we think is achievable and why, and you can hold us to the work, not to Google's algorithm.
Liability
Our liability for any claim is limited to the amount you paid us for the service the claim relates to, in the twelve months before it arose. We are not liable for indirect or consequential losses such as lost profits. Nothing here limits liability that cannot be limited by law.
Ending things
Either of us can end an ongoing service with reasonable notice. You pay for work done and the period already billed; we hand over your data. Fixed-price work already started is payable in proportion to what has been completed.
Governing law
These terms are governed by the laws of the State of Florida, and any dispute belongs in the courts of Santa Rosa County, Florida.
Changes
We may update these terms; the date at the top will change. Changes that materially affect an ongoing service will be told to you directly before they take effect.
Contact
DixieLand Consulting LLC
Milton, Florida
(850) 202-7291